Shipping Policy

We know you hate paying for shipping so all UK orders are sent with free delivery with no minimum order. We won't try and convince you to over order just to get free delivery as that doesn't meet our sustainability policy. That means we also ship all orders are shipped in 100% plastic-free packaging, yes that even includes mugs, how epic is that! 

Our fulfilment time is generally under 2 working days to ship if you purchase prior to 1pm for mugs and 5 working days for clothing, but around special events and when we are busy it is up to 7 working days as we make everything to order. No over production here, we hope you'll understand we need to do our bit for the planet and that does mean we can't meet Amazon style delivery times, but what's a couple of days when it's better for the environment?!

Once your swanky new item is ready its generally then all down to Royal Mail, unless you've opted for a courier service or are out of the UK. Please note selecting any delivery service will not alter the turnaround time of your new purchase being ready to be sent. The delivery options are:

  • Standard delivery - 2-4 business days. Items are sent with Royal Mail 48 hour service 
  • Courier Service - 1-2 business days. Items are sent with DPD courier
  • USA delivery - 3-5 business days. Items are sent with USPS
Please note, standard delivery may take longer for remote locations, this is unfortunately out of our control, we want you to get your items ASAP!

You will be sent tracking information once your items are sent but please feel free to get in touch if you are experiencing any delays.

Any import taxes are not included in shipping costs, items are shipped from the UK so please make sure you check your country import tax rules before you get a nasty call from customs asking for extra money!